iPhone 16, 16 Plus, 16 Pro, 16 Pro Max iPhone 15, 15 Plus, 15 Pro, 15 Pro Max iPhone 14, 14 Plus, 14 Pro, 14 Pro Max iPhone SE3 (2022) iPhone 13, 13 Pro, 13 Pro Max, 13 Mini iPhone 12, 12 Pro, 12 Pro Max, 12 Mini iPhone 11, 11 Pro, 11 Pro Max iPhone SE2 (2020) iPhone XR, iPhone XS, XS Max (Recommended iOS version: iOS 13.3 or later)
! Incompatible Device
iPhone purchased from mainland China iPhone purchased from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS)
Pixel 3 models manufactured from Australia, Taiwan, and Japan Pixel 3 models bought from US or Canadian carriers other than Sprint and Google Fi Pixel 3a models bought in South East Asia and with Verizon service
Carrier unlocked
Check the instructions below to see if your phone is unlocked.
If locked, your local carrier can assist with unlocking it.
Check the instructions below to see if your phone is unlocked. If locked, your local carrier can assist with unlocking it.
1. Go to [Settings] > [Connections] > [Mobile networks] on your device.
2. Select [Network operators]:
◦ If multiple networks appear, your phone is likely unlocked.
◦ If only one network appears or you cannot find the option to search networks, your phone is likely locked to the carrier.
1. Go to [Settings] > [Network and Internet] > [Internet] on your device.
2. Select your SIM > [Automatically Select Network]:
◦ If multiple networks appear, your phone is likely unlocked.
◦ If only one network appears or you cannot find the option to search networks, your phone is likely locked to the carrier.
If you have any questions or concerns, please contact us at [email protected].
